top of page

Terms & Conditions

Legal Disclaimer

The information provided on our website is for general informational purposes only and should not be construed as legal advice. Lucy's Pantry makes no representations or warranties regarding the completeness, accuracy, reliability, or availability of any information on the website. Any reliance you place on such information is strictly at your own risk. We will not be liable for any losses or damages arising from the use of our website or any information contained therein.

Change of Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the revised terms on this page. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.

Payment Methods

For any paid services or donations made through our website, we accept various payment methods, which may include credit cards, debit cards, and other online payment platforms. Payments are processed in compliance with UK financial regulations. By submitting your payment information, you authorise us to charge the applicable amount using your chosen method of payment.

Service Availability

Lucy's Pantry reserves the right to modify or discontinue any services offered on our website at any time, without notice. We may also impose limits on certain features or restrict your access to parts or all of the website without liability.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or cancel your account at our discretion, particularly if we suspect any violation of these Terms and Conditions.

Intellectual Property Rights

All content on the website, including text, graphics, logos, and images, is the property of Lucy's Pantry or our licensors, and is protected under UK copyright law and other intellectual property rights. You may not reproduce, distribute, or exploit any part of the website without our written consent.

User Contributions

If you submit any content to our website (e.g., comments, suggestions, or other material), you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, and modify that content. You must ensure that your contributions do not violate UK law or third-party rights.

Data Protection

We comply with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Any personal data you provide will be handled in accordance with our Privacy Policy.

Warranties & Disclaimers

The services and information provided on our website are on an "as is" and "as available" basis. Lucy's Pantry makes no representations or warranties of any kind, express or implied, regarding the availability, accuracy, reliability, or suitability of the website or its content. To the fullest extent permitted by law, we disclaim all warranties.

Indemnification

You agree to indemnify, defend, and hold harmless Lucy's Pantry, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of the website or any breach of these Terms.

Limitation of Liability​​

To the fullest extent permitted by law, Lucy's Pantry shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or any content therein. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.

Governing Law and Jurisdication

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Complaints

If you have any complaints regarding our website or services, please contact us using the details provided below. We will aim to respond to your complaint within 14 working days.

Contact

For any questions, concerns, or complaints regarding these Terms and Conditions, please contact us at:

Lucy's Pantry
St Pauls Church, Darwall St, WS3 1DA
info@lucyspantry.co.uk
+447845533604

bottom of page